Lowering Visa and Mastercard costs: sample case studies

These 18 sample case studies show what CardTraq found for card issuers, credit unions, ISOs, acquirers and BIN sponsors in North America and internationally, across network fee reviews, network fee tracking, cost allocation and interchange reviews. Network fee reviews typically identify 7-15% of network fees in potential savings, and clients typically realize 40-80% of what's identified.

What to expect. 7-15% is the range we typically identify, not a guarantee, and some programs land above or below it. Results depend on factors such as the program's size, complexity and age, how recently its fees were reviewed, its share of cross-border transactions and the networks involved. How much of the identified savings a client captures also varies, for example with how it prioritizes implementation of longer-tail opportunities and which optional services it decides are worth keeping. To help with that decision, we benchmark key optional services so clients can see how others have valued them.

The services behind these case studies

Network fee review

A one-time review of Visa and Mastercard network fees, also known as scheme fees. Reviews typically identify 7-15% of network fees in potential savings. Read more about the Network Fee Review service.

Network fee tracking

Ongoing monitoring of network fees, so identified savings are captured and new or changed fees are caught early. Five of the eight North America clients here use it alongside their review or allocation model. Read more about the Network Fee Tracking platform.

Cost allocation

A model that allocates network fees to programs and clients, so issuers see true program costs and BIN sponsors recover the fees their clients generate. Read more about the Cost allocation service.

Interchange review

A review of interchange qualification to find transactions paying more than the best available rate. Read more about the Interchange Review service.

All case studies

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Showing 18 of 18 case studies

Case study 01. Card issuer, $50B+ annual card purchase volume, United States

US card issuer identifies up to $8.6M in annual network fee savings

A US card issuer with $50B+ in annual card purchase volume identified up to $8.6M a year in network fee savings in a 4-6 week CardTraq network fee review, even though it had a robust process to review its invoices and its fees were already below industry benchmarks.

  • Network fee review
  • Network fee tracking
  • Card issuer
  • North America

Case study 05. Credit union, $1-2B annual card purchase volume, United States

US credit union identifies up to $183K in annual Visa fee savings

A US credit union with $1-2B in annual card purchase volume identified up to $183K a year in Visa network fee savings in a 4-6 week CardTraq review.

  • Network fee review
  • Network fee tracking
  • Credit union
  • North America

Case study 06. ISO, $20-30B annual processing volume, United States

ISO identifies $4.9M in annual network fee savings and cost recovery

A US ISO with $20-30B in annual processing volume identified $4.9M a year in network fee savings and cost recovery in a 4-6 week CardTraq review.

  • Network fee review
  • Network fee tracking
  • ISO or acquirer
  • North America

Case study 09. Prepaid card issuer, US, Australia, UK and Ireland

Prepaid card issuer operating in four markets

A private-equity-owned issuer of Mastercard prepaid cards operating in the US, Australia, the UK and Ireland identified $4M a year in recurring network fee savings, an 18% reduction and above the typical 7-15% range..

  • Network fee review
  • Card issuer
  • Global and other

Case study 10. Multi-product card issuer, Multiple continents

Global payments company with issuing on multiple continents

A NASDAQ-listed global payments company with card issuing businesses on multiple continents identified $1.5M a year in recurring network fee savings, a 12% reduction..

  • Network fee review
  • Card issuer
  • Global and other

Case study 11. Commercial card issuer (fintech), Europe, multiple markets

European commercial card fintech

A European issuer of commercial cards across multiple markets identified $1.1M a year in recurring network fee (scheme fee) savings, a 22% reduction and well above the typical 7-15% range..

  • Network fee review
  • Card issuer
  • Europe

Case study 12. Acquirer, Americas, Europe and Asia Pacific

Top 10 global acquirer

A top 10 acquirer operating across the Americas, Europe and Asia Pacific identified more than $50M a year in recurring network fee savings, an 11% reduction..

  • Network fee review
  • ISO or acquirer
  • Global and other

Case study 13. Acquiring and issuing group, Europe, multiple markets and subsidiaries

European acquiring and issuing group saves $7.1M a year

A sizable European group with acquiring and issuing businesses across multiple markets and subsidiaries wanted to cut network fees quickly to improve profitability and enterprise value.

  • Network fee review
  • Card issuer
  • ISO or acquirer
  • Europe

Case study 14. Network fee review client, Multiple markets

Tracking after a review: 77% of identified savings realized

After a network fee review, a client wanted to make sure the identified savings were actually captured, and to stay on top of penalties and non-compliance fees, new fees and adverse fee changes.

  • Network fee tracking
  • Global and other

Case study 18. Acquirer, Europe

European acquirer saves $2.5M a year on interchange

A leading European acquirer was unsure whether it was following Visa and Mastercard interchange rules closely enough to get the best available rates.

  • Interchange review
  • ISO or acquirer
  • Europe

Questions and answers

How much do network fee reviews typically save?

CardTraq reviews typically identify 7-15% of network fees in potential savings, though results vary by program, depending on factors such as its size, complexity and the networks involved. In these case studies, results ranged from 1-2 bps to 10-20 bps of volume, and up to 28% of fees at a smaller issuer.

How long does a network fee review take?

A network fee review typically takes 4-6 weeks and needs only network invoices and volume reports.

How much of the identified savings do clients realize?

Clients typically realize 40-80% of the savings identified, depending on things like how they prioritize implementation and which optional services they decide are worth keeping. We benchmark key optional services so clients can see how others have valued them.

What's the difference between network fees and interchange?

Network fees, also known as scheme fees, are what Visa and Mastercard charge for using their networks and services. Interchange is paid to the card issuer on each transaction, at rates set by Visa and Mastercard. Both can come down: network fees by removing unneeded services, adopting best practices and fixing billing errors, and interchange by qualifying transactions for the best available rates.

How much can an interchange review save?

In these case studies, a US ISO's interchange review identified $3.3M a year, about 8 bps of processing volume, and a European acquirer saved $2.5M a year, 11% lower than before the engagement.

Most programs we review are paying network fees they don't need to. A review takes 4-6 weeks and needs only your network invoices and volume reports.

Get a network fee review