CardTraq is a CRG business created in partnership with Pinnacle Payment Economics, based on over 100 years of card network economic and real-world compliance experience.
Steven Leitman
Co-founder & CEO
Steven is a former Amex and Visa executive and Deloitte Strategy consultant with a breadth of Payment experience. He founded CardTraq and leads the consulting practice at CRG, focused on creating impactful solutions to card economics challenges.
Ian Coles
Pinnacle Strategic Partner
Ian is the MD of Pinnacle Payment Economics, and has 30+ years’ experience in credit and payments, with extensive knowledge of payment economics and P&L management, previously at Santander UK, Mastercard, and HSBC.
Adam Hozaifa
Pinnacle Strategic Partner
Adam has 15+ years’ experience in payments strategy & commercial consulting, with extensive experience of network fees, interchange, issuer & acquirer P&L drivers, complex financial modelling, previously at Mastercard, Visa, KPMG, Deloitte.
Andrew Cowley
Partner & Consulting Lead
Andrew is an ex senior leader in Deloitte’s Strategy & Innovation function, overseeing the creation & launch of new products and services products for the likes of Visa, Zelle, Barclays and Paypal. He provides oversight on all consulting engagements at CRG.
Subhash Khatri
CRG Payments Lead
Subhash is a former consumer payments leader at Amex, Citi, Chase, GreenDot and Fifth Third Bank. He has 25+ experience leading some of the largest brands, with extensive experience in product P&L management, credit risk, and marketing analytics.
Martha Rhine
Payments Compliance Lead
Martha has 30+ years’ experience in worldwide acquiring & issuing services, interchange and card compliance, PCI data security, product management, project management, risk management, and regulatory compliance (AML, privacy).
Max Turner
LatAm GTM Lead
Max leads CardTraq’s go-to-market strategy and business development efforts in LatAm. With experience as a project manager at EY, he focuses on market positioning, strategic partnerships, and expanding CardTraq’s footprint in the region.
Ben Turner
LatAm Account Lead
Based in Colombia, Ben leads client relationships for our CardTraq solution across Latin America and the Caribbean. With a background in engineering and business consulting, he helps new clients explore the full potential of CardTraq solutions.
CardTraq didn’t start as a product—it started as a problem.
As a consulting firm, we were brought in again and again to help issuers, acquirers, and fintechs make sense of complex network economics, compliance requirements, and cost structures. We’d analyze vast amounts of data, decode billing and policy nuances, and uncover savings and optimization opportunities.
CardTraq is designed to turn those hands-on, detail-heavy projects into an efficient, ongoing, self-serve suite of products & services. And we’ve used it to help clients of all sizes, across the globe.
A sample of our global client engagements:
Here is some of the feedback we have received from our clients.
“Before CardTraq, network fees were a black box. Now, we have a clear monthly view of every charge, and can challenge unexpected items with confidence. We’ve already saved seven figures and strengthened our merchant pricing.”
COO, Mid-Sized Acquirer
“CardTraq helped us uncover hidden fees and gave us the transparency we needed to streamline our cost structure. It’s rare to find a tool this powerful that’s also this easy for a bank to use.”
Head of Product & Ops, Digital-First Issuer
“CardTraq turned fee optimization from a manual slog into a strategic advantage. We now track trends across multiple regions and products, spot anomalies early, and make more informed decisions.”
CFO, Global Issuer